2023 TACOMA DEFIANCE FC TICKET PURCHASE TERMS
1. Ticket Purchases. The following terms and conditions (“Policies”) apply to all Tacoma Defiance (“Defiance”) single match ticket purchases administered through the RAVE Foundation. Tacoma Defiance is the Major League Soccer Next Pro team owned and operated by Sounders FC. All tickets to any Event (as defined below), constitute a limited revocable license which may be revoked at any time by Defiance for any reason (“Ticket”). Unless otherwise specified, all of the rights herein inure to the benefit of the Original Purchaser only. The rights and remedies of Ticket Holders (as that term is defined herein) who purchase their tickets in any form in which a ticket is issued by Defiance to an Original Purchaser may be limited as provided herein. Defiance expressly reserves the right not to refund or reissue any ticket purchased through ticket resellers or secondary markets. All sales are final. Defiance reserves the right not to replace or honor lost, destroyed, counterfeit or stolen tickets. These Policies may be amended and updated from time to time at the exclusive discretion of Sounders FC, Tacoma Defiance or Major League Soccer, LLC.
2. Definitions. The following definitions shall apply to all Original Purchasers, and Ticket Holders, , and where applicable, to Secondary Purchasers as well as these Policies:
“Account” shall mean the electronic file record together with certain data and information provided by an individual (“Account Holder”) whom is an Original Purchaser (as defined below) for the purchase of any Tickets online or over the phone, that may be provided at the time of purchase or at any point thereafter.
“Account Data.” Each Account may include information about each Account Holder including but not limited to name, birthdate, address, phone number, email, account number and current transaction information and information which is otherwise known as Personally Identifiable Information, biographical or qualitative information, records of customer service inquiries, past transactions and invoices, the last four digits of the valid credit card on file for identification and verification purposes only, and any and all other information provided voluntarily by Account Holder or as required by Defiance or Ticket Agent to maintain an active Account in good standing (collectively “Account Data”). Defiance shall keep Account Data in accordance with its Data Privacy Policy and unless otherwise requested or indicated by Account Holder, Defiance shall use the information therein to easily identify, communicate and process transactions related to the purchase of Tickets, to sell Account Holder additional ticket products, goods or services, in aggregate and anonymized with other data to evaluate, improve, or review ticket sales, ticket products, marketing or advertising activities, and share it with Ticket Agent (as defined below) or other third parties necessary to process the ticket purchase, the ticket distribution, or security or other screening requirements at the point of entry in the Stadium or any venue, and unless otherwise limited, for any other commercial purposes. Notwithstanding the foregoing, Defiance does not sell Account Data for any commercial purpose. All non-required information requested by Defiance or Ticket Agent is provided by Original Purchaser on a voluntary basis. The Account stored by Defiance is separate and distinct from that which may be generated, created, managed, and secured by Defiance’s third-party ticket provider (defined below as “Ticket Agent”). Certain elements of Account Data may be separately stored by Ticket Agent together with additional information, including as may be required by Ticket Agent a valid and unexpired credit card number, and which is solely and exclusively managed by Ticket Agent and used, stored and managed in accordance with its own privacy policy and terms and conditions as provided by Ticket Agent through its ticketing system. Defiance does not store credit card numbers in its Account Data, however, may store the last four digits of the most recently used credit card by the Account Holder for verification purposes only.
“Account Manager” shall mean the online/website based portal provided by Defiance and the RAVE Foundation which may contain some or all of the Account Data together with other Account Holder information, and which serves as the primary portal for Account Holders, and Original Purchasers to access, manage, resell, and transfer their Tickets to Events, including the review of invoices and addition of or editing of required Account information.
“Event(s)” shall mean any ticketed Defiance match, including but not limited to regular season, playoff, exhibition, international friendly, or any other competition- hosted by and ticketed by Defiance on behalf of or in partnership with any organizing entity, including Major League Soccer, Major League Soccer Next Pro, US Soccer Federation, CONCACAF, or FIFA or their agents, subsidiaries, and designees (collectively “Promoter”)—match, or group of matches where a ticket is required for entry.
“Event Cancellation” or “Event Disruption” shall mean any circumstance which forces a change to one or more Events, including (a) when an individual Event or group of Events is cancelled and not rescheduled (“Event Cancellation”); (b) when an individual Event or group of Events is not able to be hosted with fans or with limitations on venue capacities; or (c) when an Event or group of Events is disrupted, interrupted or otherwise rendered impossible to host as originally scheduled (collectively “Event Disruption”). Cancellation or Disruption of an Event or Events may arise for any reason whatsoever, including but not limited to any circumstances outside of Defiance, Major League Soccer (“MLS”), MLS Next Pro,or other Event (as that term is defined below) Promoter’s (as that term is defined below) control such as, acts of God (fire, flood, storms, hurricane, earthquakes, tornadoes, etc.), acts of terrorism or public enemy, war, civil disturbance, sabotage, accidents, insurrections, blockades, communicable disease or contagion (including Covid-19), acts of any governmental or quasi-governmental authority, labor strikes, lockouts or other labor disturbance or interruption or any other like event.
“Facility/Facilities” shall mean all locations or venues where a Ticket to an Event is offered for sale by Defiance, including primarily Starfire Sports Complex, Cheney Stadium.
“Mobile Ticketing” shall mean the purchase, use, receipt, maintenance or management of any Ticket via the official mobile application of Ticket Agent, and specifically including the use of features commonly referred to as a “passbook” or “wallet” on a mobile device, or other approved digital methods to access and manage tickets. An Account Holder may be provided access to a Mobile version of their Account profile through a Mobile Ticketing platform. Access to Mobile Ticket may require opting in to certain tracking features, location services or notification services and separate data privacy policies. Defiance is not obligated to provide Mobile Ticketing to any Account Holder.
“Original Purchaser” shall mean the individual whom purchases a ticket or tickets (including group tickets) for any Event or group of Events, directly from Defiance, the ticket box office located at Starfire Sports, Cheney Stadium or through the RAVE Foundation on a primary purchase basis only. Original Purchaser does not include a Ticket Broker or a purchase from a Ticket Broker (as that term is defined below).
“Privacy Policy” All Account Data stored by Defiance shall be used and secured subject to the MLS League Policies governing Data Privacy and Data Protection (). Defiance does not solicit or intend to store any information for children under the age of thirteen (13) in compliance with COPPA and other state and local law as part of its Ticket process or in Account Holder Accounts. Certain items of Account Data must be maintained and used by Defiance and/or Ticket Agent and/or MLS in order to process, manage and administer the Account, the Ticket or the Event as permitted by law, even where Account Holder otherwise opts out from certain communications or data usage.
“Refund” shall mean a return of the full-face value amount of the Event ticket price, not including taxes, facility fees, or service fees associated with the original charge or the refund, to the Original Purchaser in the original form of payment. All refunds will be processed within thirty (30) days of notice of refund confirmation by Defiance to the Original Purchaser.
“Reschedule” or “Rescheduled Event” shall include any circumstance where the date, time, location or opponent for a specific Event is changed by Defiance or Major League Soccer Next Pro.
“Secondary Purchaser” shall mean any individual or entity who is not an Original Purchaser who purchases a ticket or tickets for an Event or Events from an Original Purchaser, a ticket reseller or other vendor in the secondary ticket market, or who receives a ticket or tickets for an Event or Events by transfer from any person or entity, including but not limited to the Original Purchaser. Defiance or MLS may restrict the onward transfer or sale of any Ticket to any Event by Original Purchaser for any reason.
“Single Match Purchaser” or “Single Match Purchase” shall mean an individual or entity who purchases a ticket or tickets for an individual Event.
“Ticket Holder” shall mean any individual who possesses a valid, unused Ticket in any format, including a digital or printed copy displaying a barcode which is capable of scan, for an Event. All Ticket Holders agree to be bound by any terms printed on the Ticket (including whether appearing on the back of a Ticket, on a Ticket PDF printed out, or on a digital Ticket on a mobile device), the terms of the Fan Code of Conduct for MLS, USL, Promoter, Starfire Sports, Cheney Stadium and or other venue and any other code of conduct that may from time to time be changed, amended or modified by any venue where an Event is scheduled to occur. Ticket Holders are not guaranteed entry into any venue, and Defiance, Starfire Sports, Cheney Stadium First and Goal, Inc. and/or reserve the right to refuse entry to any Ticket Holder at its/their sole and exclusive discretion. As a condition of entry into any Event venue, the venue manager may require any Ticket Holder to undergo security screening, health screenings, pre-arrival questionnaire submissions, including the designation of prohibited items and or restricting the size and type of bags and acceptable personal property to be brought into the venue.
“Ticket Transfer” shall mean the forwarding, distribution, transfer or sale of an Event Ticket or Tickets to any person, whom is an Original Purchaser, in any format, including via their Account Manager or Mobile Ticketing platform, where they are authorized to access those Tickets, or via any other third party platform, to another individual whom is not the Original Purchaser or from a Secondary Purchaser to another Secondary Purchaser. Defiance may at any time make any Ticket non-transferrable and disable any transfer feature within its Mobile Application or Ticket Agent mobile platform. 2023 Season Pass is non-transferrable.
3. General Terms. All sales are final. All Original Purchasers must review and confirm their selections before finalizing their purchase. Once submitted all Original Purchasers shall be obligated to pay the full price for all ticket selections appearing on their invoice, on the payment terms specified, or if available, as selected by Original Purchaser.
4. Governing Law. By submitting selections for purchase, Original Purchaser acknowledges and agrees that these Policies and Conditions and all aspects of the relationship between Defiance and Original Purchaser regarding the acquisition, use and repurchase of a revocable ticket license shall be governed by the laws of the State of Washington, without regard to conflict of laws, and jurisdiction shall be situated in King and Pierce County, Washington. Ticket Agent may have a different choice of law and jurisdiction imposed upon Original Purchaser which it will make available through its platform.
5. Stadium Security and Entrance Requirements. All Ticket Holders acknowledge and agree that, Starfire Sports, Cheney Stadium, MLS, US Soccer Federation and Defiance may at any time utilize, employ, change, alter, or amend security screening, ingress and egress and other safety and security policies, including the size, shape, and type of bags allowed inside and any items prohibited from any or all Events. For a current list of all prohibited items and for the then current bag and security policy please visit www.SoundersFC.com, https://www.tacdefiance.com/ and/or Starfire Sports or Cheney Stadium website. In addition to security screenings, health screening policies may be developed and deployed to limit the spread of communicable disease, pathogen or virus, or as required by local authorities. Field, Starfire Sports, Cheney Stadium, and any other venue for a Defiance Event may refuse or deny entry to any person for any reason.
6. League Ticket Policies. Defiance ticket Policies may be amended from time to time in order to comply with MLS, MLS Next Pro, and/or Promoter rules regarding ticket purchases (collectively “League Rules”). If at any time League Rules related to ticket purchases conflict with Defiance ticketing policies and/or these Policies, then League Rules shall be controlling.
7. Account Data Use. In exchange for the purchase of any tickets for any Event, all Original Purchasers agree to provide Defiance and/or Ticket Agent with Account Data, comprised of complete and accurate information that shall be up to date at the time of purchase. All Original Purchasers are solely responsible for updating that Account Data and ensuring that it remains current and accurate. Defiance is not responsible for inaccurate Data that delays or prevents an individual or entity from purchasing tickets to an Event or Events. Secondary Purchasers may also be required to provide data through the purchase process which by agreement with Defiance, Defiance may acquire. Any such data acquired through a secondary purchase transaction for any Ticket(s) that is actually received by Defiance shall be treated in accordance with this paragraph. Defiance reserves the right to collect, store and use any information, including Account Data, provided by the Original Purchaser to Defiance or Ticket Agent or by Secondary Purchaser through a purchase process and subsequently provided to Defiance (in accordance with the Data Privacy provisions herein, and/or Ticket Agent, and Promoter terms of use and for data security and privacy) for the purpose of notifying a purchaser about the Event, including Event details, directions or Event related information, Event Reschedules, Cancellations, and distributing other communications related to the fulfillment, management and administration of Tickets and Events. By purchasing a Ticket, Original Purchaser, and Secondary Purchaser where their Data has been provided to Defiance consistent with this paragraph, also consents to receive promotional emails from Sounders FC, Defiance, Ticket Agent and/or MLS marketing, promotions and sponsors, unless expressly opting out in accordance with the then current opt-out procedures, contained within each communication. Defiance may be required to share your personal and non-personal information pursuant to judicial or governmental subpoenas, warrants or orders. In addition, Defiance, its Ticket Agent, MLS, MLS Next Pro or Promoter reserve the right to use, disclose or share your personal and non-personal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or as required by law. Any attempt to misrepresent or mislead Defiance or to provide fraudulent information may result in an immediate revocation of all ticket licenses associated with the account.
8. Ticket Holder Personality Release. All Ticket Holders hereby grant to Defiance, , Starfire Sports , Cheney Stadium, MLS Next Pro, Major League Soccer, LLC, Soccer United Marketing LLC (“SUM”), and Promoters’ entities and their assignees or designees (“Rights Owners”) irrevocable permission in perpetuity and on behalf of their minor children or wards to use their photograph, video or audio recording, voice or likeness, to the extent captured during any Event and related activities, promotional activities, pre-match/in-match/post-match experiences and all other in-Stadium activities, including any broadcast thereof, in whole or in part, including any derivatives thereof, in any media now in use or hereafter created , for any purpose whatsoever, including commercial purposes of Defiance, Starfire Sports, Cheney Stadium, or MLS, MLS Next Pro or Promoter and their licenses, sponsors, promoters, advertisers and broadcasters. Parents or guardians can revoke this license to use the likeness, voice, photograph or audio or video recording of their minor children or legal dependents, provided that they do so in writing to Defiance, Attn: Minor Personality Rights, 406 Occidental E, Seattle, Washington 98104, specifying the incidence of use for which permission is revoked, and with sufficient identification of the subject and specific photo, video or audio used and contact information to provide Defiance an opportunity to reasonably comply with the request and certify its compliance.
9. Ticket Holder Release/Hold Harmless/Back of Ticket Language. This Ticket is a revocable license that only grants Ticket Holder one-time entry into Starfire Sports, Cheney Stadium, fora specified seat, standing room or other viewing area for the specified Major League Soccer (“MLS”) game, activity or other event (“Event”). Ticket Holder and any accompanying minors, whether or not they have their own Ticket (collectively “Ticket Holder”) agrees that: (a) admission is contingent upon Ticket Holder’s agreement to these terms and conditions as well as the Defiance Ticket Purchase Terms available at (collectively, the “Terms”); (b) admission may be refused or ticket holder ejected at the sole discretion of the Seattle Defiance, MLS, MLS Next Proand/or Starfire Sports, Cheney Stadium, or (collectively “Management”), without refund; (c) Ticket Holder and Ticket Holder’s belongings may be searched upon entry, prohibited items may be confiscated and Ticket Holder waives all claims relating to such search and/or confiscation; and (d) Management may impose health and safety screening or attestations required for entry and/or security measures including limitations on what belongings or the type, size and material thereof are permitted at the Event. Ticket Holder voluntarily assumes all risks, hazards and dangers arising from or relating in any way to the Event, whether occurring before, during or after the Event, including without limitation the risk of contracting COVID-SARS2 aka Covid-19 or any other communicable disease or illness (including exposure to a bacteria, virus or other pathogen capable of causing a communicable disease or illness), the risk of physical injury or death, however caused, whether by players, by other people or by objects such as balls entering the spectator area, or otherwise, and the risks of lost, stolen or damaged property. Ticket Holder hereby waives all claims and potential claims relating to such risks, hazards and dangers The Ticket Holder will not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) any description or account, in any form, whether text, data or visual, and including, without limitation, play-by-play data, any photographs, images, videos, livestreams, audio or other form of display or public performance or reproduction of any portion of the Event (the “Works”) for any commercial, non-personal, purpose. Notwithstanding the foregoing, Ticket Holder agrees that by using this ticket to enter the Stadium, Ticket Holder shall be deemed to have signed this ticket and granted Management an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with the Works. Ticket Holder also grants irrevocable permission to Management (and their sponsors, licensees, advertisers, broadcasters, designees and agents) to use, publish, edit, and alter Ticket Holder’s image, likeness, voice, actions and statements in any medium including, without limitation, any audio, video, film, photographs, social media, exhibition, publication or reproduction of the Event for any purpose without further authorization or compensation and waives all claims and potential claims relating to such use unless prohibited by law. All sales are final. Seattle Defiance reserves the right not to replace or honor lost, destroyed, duplicate or duplicated, counterfeit or stolen tickets. The Ticket Holder may not use this ticket for advertising, promotion or other commercial purposes (including contests, sweepstakes and giveaways) without the express written consent of Management. THE DATE AND TIME OF THE EVENT AS WELL AS THE OPPONENT ARE ALL SUBJECT TO CHANGE BY THE MLS OR EVENT PROMOTER IN THEIR SOLE DISCRETION, OR AS A RESULT OF OTHER ACTIONS OR EVENTS BEYOND THE MLS’ OR PROMOTER’S CONTROL WITHOUT REFUND. NO REFUND WILL BE PROVIDED IF TICKET HOLDER CANNOT ATTEND. IF GAME OR EVENT IS CANCELLED AND NOT REPLAYED, THE SOLE AND EXCLUSIVE REMEDY IS A REFUND OR CREDIT OF THE FACE VALUE OF THE TICKET TO THE ORIGINAL PURCHASER OF THE TICKET. IN NO EVENT SHALL MANAGEMENT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND, OR ANY DAMAGES BEYOND THE FACE VALUE OF THE TICKET. ANY DISPUTE OR CLAIM RELATED TO, OR ARISING FROM, THIS TICKET SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION. HOLDER AND MANAGEMENT EACH AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND EACH WAIVES ANY RIGHT TO LITIGATE IN COURT OR ARBIRTRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.
10. Single Match Ticket Resale, Transfer, and Donation Policy. Defiance is only responsible for initial ticket(s) distributed to Original Purchaser. Any and all fraudulent resales, double distributions, and invalid copies of barcodes presented at gates, in whatever form, are invalid for entry and may be refused by Defiance or rejected at the point of entry or ticket scan for an Event. Each Ticket Transfer or sale of a ticket through tacdefiance.com, Ticket Agent, and certain other third party secondary market sellers may generate a new, unique barcode associated with that ticket for that Event, which may invalidate any previously issued ticket barcode for the same seat(s). By instructing Defiance or Ticket Agent to forward, distribute, transfer or sell a ticket, you authorize Ticket Agent and Defiance to issue to the recipient a valid ticket complete with full rights due and owing to any valid Ticket Holder and to cancel and invalidate any ticket previously issued for the same seat at the same Event. Misuse of the transfer, resell, or forwarding features for all tickets may result in a revocation of your revocable ticket license. In addition, purposefully misrepresenting any seat location information by any Original Purchaser or Ticket Holder, through any platform may result in the revocation of the revocable ticket license for any future matches purchased by the same Account Holder. Defiance is not responsible for a misleading or purposely misrepresented seat location that is purchased on the secondary ticket resale market.
11. Policy for Children. All children who have celebrated their third birthday are required to have a ticket to gain admittance to a Defiance match. Children under three years of age are not required to have a ticket, but are not guaranteed their own seat. Children whom are at least 16 years of age or older as of the date of the first match of the then-current regular season may have a Season Ticket transferred into their name pursuant to the terms and conditions regarding transfer of tickets.
12. No Right to Transmit. Ticket Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) any description or account (in any form, whether text, data or visual, and including, without limitation, play-by-play data) of any Event for any commercial, non-personal, purpose. Ticket Holder agrees not to create, transmit, display, distribute, exploit or sell (or aid in such activity) any photographs, images, videos, livestreams, audio or other form of display or public performance or reproduction of any portion of any Event (the “Works”). Notwithstanding the foregoing, Ticket Holder agrees that by using at Ticket to enter the Facility, Ticket Holder shall be deemed to have signed this ticket and granted Sounders FC, Defiance, MLS, and MLS Next Pro an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with the Works. Ticket Holder also grants irrevocable permission to Sounders FC, Defiance, MLS and MLS Next Pro (and their sponsors, licensees, advertisers, broadcasters, designees and agents) to use, publish, edit, and alter Ticket Holder’s image, likeness, voice, actions and statements in any medium including, without limitation, any audio, video, film, photographs, social media, exhibition, publication or reproduction of the Event for any purpose without further authorization or compensation and waives all claims and potential claims relating to such use unless prohibited by law.
13. Event Reschedule; Remedies. Should any Event or Events be rescheduled for any reason, any valid, unused, issued ticket shall either be honored for the new Event date, time, location and/or opponent or the ticket shall be re-issued by Defiance to the Original Purchaser for the new Event date, time, location and/or opponent, at Defiance’s exclusive discretion and control. No ticket for a Rescheduled Event shall be eligible for a Refund. All Ticket Purchasers shall automatically have the new Event date, time, location and/or opponent loaded into their Account, Ticket Agent Account Manager, or to their Mobile Ticketing stored ticket in the Defiance Mobile Application but may need to update the pass stored in their device’s “passbook” or “wallet” feature as the case may be. Should Defiance determine, in its sole and exclusive discretion, to reissue tickets for the Rescheduled Event, all reissued tickets will be sent to the address on file for the Original Purchaser, for all seats associated with that Account. Defiance is not responsible for shipping, forwarding or otherwise distributing reissued tickets to Secondary Purchasers or recipients of a Ticket Transfer who would not automatically receive these updates.
14. Event Cancellation; Remedies. Should an Event be Cancelled and not Rescheduled for any reason, the following shall apply. An Original Purchaser of a Single Match Purchase shall automatically receive a Refund for the Cancelled match. An Original Purchaser of a Mini-Plan Purchase shall receive a Refund pro-rata for the match or matches that is or are Cancelled. Defiance may provide Single Match Purchases or Mini-Plan Purchases an option for credit on account or exchange, at its exclusive discretion and control. Secondary Purchasers shall have no right to receive a Refund or credit for any cancelled matches from Defiance, and Defiance shall have no obligation whatsoever to Secondary Purchasers for a Cancelled Event. Refunds for Season Ticket Original Purchasers shall be governed by those Defiance Alliance Membership Rules, or for other like products, by the terms offered at the time of sale as the case may be.
15. Event Disruption; Remedies. A Disrupted Event includes any Event that due to League Rules or local authorities less than 100% of the fixed seats in the venue can be utilized, or due to circumstances outside of Defiance’s control, an originally scheduled group of Events, including up to the entire season are truncated, reformatted, amended or modified by MLS and MLS Next Pro. Should an Event be deemed Disrupted by Defiance, the following shall apply: (a) An Original Purchaser of a Single Match Purchase shall automatically receive a Refund for that Event; (b) An Original Purchaser of a Mini-Plan Purchase shall receive a Refund pro-rata for the Event or Events that are Disrupted; and (c) Original Purchaser of a Season Ticket or other like product shall be governed by the Defiance Alliance Membership Rules, or for other like products, by the terms offered at the time of sale as the case may be.
16. Seat Demise. In certain circumstances it may become necessary for Defiance to close sections of a venue, rows within a venue or certain seats due to construction, League Rules, health and safety of fans, staff or players, security, match operations, or otherwise. In the event this occurs for any specific Event or a group of Events, the Original Purchaser of any effected Ticket product shall be contacted by Defiance to discuss all options.
17. Sitting and Standing Sections. Certain sections of the Facility may include fan experiences where fans typically stand for the entirety of the match. Sitting and standing sections are determined by historic experience and Defiance shall not provide any indication on any Ticket whether a section is sitting or standing, nor does Defiance make any warranty that any information with respect to designation of sections as sitting or standing on third party, Ticket Broker, Ticket Agent or other sites are accurate or correct. All Ticket Purchasers are advised to consult with Defiance representatives if sitting versus standing is of a concern before purchase. All sales from Defiance and Ticket Agent are final.
18. ADA Compliant Seats. Starfire and Cheney Stadium include disabled seats (wheelchair convertible) and companion seats throughout the Facility at all price levels. Disabled seating and access are fully compliant with the Americans with Disabilities Act (ADA). All ADA rows are non-standing. Please contact Customer Service at Defiance to secure ADA seats for one or more Events at 1-877-MLS-GOAL (1-877-657-4625).
2023 Tacoma Defiance Back of Ticket Language.
This Ticket is a revocable license that only grants Ticket Holder one-time entry into Starfire Sports, Cheney Stadium, fora specified seat, standing room or other viewing area for the specified Major League Soccer (“MLS”) game, activity or other event (“Event”). Ticket Holder and any accompanying minors, whether or not they have their own Ticket (collectively “Ticket Holder”) agrees that: (a) admission is contingent upon Ticket Holder’s agreement to these terms and conditions as well as the Defiance Ticket Purchase Terms available at (collectively, the “Terms”); (b) admission may be refused or ticket holder ejected at the sole discretion of the Seattle Defiance, MLS, MLS Next Proand/or Starfire Sports, Cheney Stadium, or (collectively “Management”), without refund; (c) Ticket Holder and Ticket Holder’s belongings may be searched upon entry, prohibited items may be confiscated and Ticket Holder waives all claims relating to such search and/or confiscation; and (d) Management may impose health and safety screening or attestations required for entry and/or security measures including limitations on what belongings or the type, size and material thereof are permitted at the Event. Ticket Holder voluntarily assumes all risks, hazards and dangers arising from or relating in any way to the Event, whether occurring before, during or after the Event, including without limitation the risk of contracting COVID-SARS2 aka Covid-19 or any other communicable disease or illness (including exposure to a bacteria, virus or other pathogen capable of causing a communicable disease or illness), the risk of physical injury or death, however caused, whether by players, by other people or by objects such as balls entering the spectator area, or otherwise, and the risks of lost, stolen or damaged property. Ticket Holder hereby waives all claims and potential claims relating to such risks, hazards and dangers The Ticket Holder will not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) any description or account, in any form, whether text, data or visual, and including, without limitation, play-by-play data, any photographs, images, videos, livestreams, audio or other form of display or public performance or reproduction of any portion of the Event (the “Works”) for any commercial, non-personal, purpose. Notwithstanding the foregoing, Ticket Holder agrees that by using this ticket to enter the Stadium, Ticket Holder shall be deemed to have signed this ticket and granted Management an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with the Works. Ticket Holder also grants irrevocable permission to Management (and their sponsors, licensees, advertisers, broadcasters, designees and agents) to use, publish, edit, and alter Ticket Holder’s image, likeness, voice, actions and statements in any medium including, without limitation, any audio, video, film, photographs, social media, exhibition, publication or reproduction of the Event for any purpose without further authorization or compensation and waives all claims and potential claims relating to such use unless prohibited by law. All sales are final. Seattle Defiance reserves the right not to replace or honor lost, destroyed, duplicate or duplicated, counterfeit or stolen tickets. The Ticket Holder may not use this ticket for advertising, promotion or other commercial purposes (including contests, sweepstakes and giveaways) without the express written consent of Management. THE DATE AND TIME OF THE EVENT AS WELL AS THE OPPONENT ARE ALL SUBJECT TO CHANGE BY THE MLS OR EVENT PROMOTER IN THEIR SOLE DISCRETION, OR AS A RESULT OF OTHER ACTIONS OR EVENTS BEYOND THE MLS’ OR PROMOTER’S CONTROL WITHOUT REFUND. NO REFUND WILL BE PROVIDED IF TICKET HOLDER CANNOT ATTEND. IF GAME OR EVENT IS CANCELLED AND NOT REPLAYED, THE SOLE AND EXCLUSIVE REMEDY IS A REFUND OR CREDIT OF THE FACE VALUE OF THE TICKET TO THE ORIGINAL PURCHASER OF THE TICKET. IN NO EVENT SHALL MANAGEMENT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND, OR ANY DAMAGES BEYOND THE FACE VALUE OF THE TICKET. ANY DISPUTE OR CLAIM RELATED TO, OR ARISING FROM, THIS TICKET SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION. HOLDER AND MANAGEMENT EACH AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND EACH WAIVES ANY RIGHT TO LITIGATE IN COURT OR ARBIRTRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.