This is your invitation to the world’s game—a chance to see why Sounders FC matchdays are like no other. Whether you’re new to Seattle, new to soccer, or just curious about the Sounders, this is your opportunity to join thousands of passionate fans and be part of something unforgettable.
✅ Your First Match Is Free – No strings, just soccer.
✅ Unforgettable Atmosphere – Experience the excitement of one of MLS’s most passionate fanbases.
✅ Exclusive First-Time Fan Perks – Special activations, giveaways & more!
✅ Easy Sign-Up – No hassle, just a simple registration to get your free ticket.
1️⃣ Sign Up – Register now for the First Match On Us program. You'll receive an email confirmation as well as a text confirming you're registered.
2️⃣ Confirm Eligibility – We’ll send you a text 7 days before each eligible match with a link to claim your tickets.
3️⃣ Choose Your Match – Pick the match that works best for your schedule!
4️⃣ Bring a Friend – Claim up to two free tickets and can purchase up to four more to bring friends and family to experience matchday with you!
5️⃣ Show Up & Rave – Get ready to chant, cheer, and experience soccer like never before!
Whether you're new to Sounders FC or just curious about the First Match On Us offer, we've got you covered. This FAQ is designed to answer common questions about how to claim your free tickets, what to expect at the match, and how to make the most of your first Sounders experience at Lumen Field.
Is ADA seating available? How do I get accessible seats?
Once you've selected your match for First Match On Us and selected your seats, send an email to CustomerService@SoundersFC.com with your information and the date of the match you chose and we will be able to move your seats into ADA seating.
Why do I get the error, “this email domain is not accepted” when I register my email?
Make sure you're using the email in which you used to register for the program, this is the email which will have access to the offer and allow you to claim your tickets.
What if I select the wrong match or want to switch?
Please email CustomerService@SoundersFC.com and we are able to make a one time exception to cancel your order and allow you to reselect the match of your choice.
Why am I not eligible?
Only those who have never had a ticket to a Sounders match before are eligible.
How do I select the match / seats?
Once you receive a link via text you'll be able to select from all the available matches left for the season. Once you've picked the date, you'll be able to choose from a stadium map of locations to choose from based on what is left available.
How do I access my tickets? Do I need to download the SFC app?
You can expect an automated email with instructions on how to access your tickets. You don't need the SFC app but the app is a great way to easily manage tickets as well as find out what's happening on matchday.
Can I move my seats to sit with someone else who’s going after I’ve selected?
Unfortunately we are unable to move seat locations once you've selected your seats.
I did not receive a text to redeem my tickets, why not?
A text will send to whatever phone number you used during the First Match On us registration process. You should receive texts welcoming you to texting with Sounders FC as well as to the First Match On Us Program. If you are eligible you can expect a text about a week in advance of each First Match On Us match. If you're not eligible, you would have gotten an email with an offer to come to another match at a discounted rate and you shouldn't expect a text to claim First Match On Us tickets.